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Warranty Policy

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use within 365 days during Warranty Period.

During the Warranty Period, PhoenixlabPH will replace, at no charge on all parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.  

How long does the coverage last?

The Warranty Period for Physical Goods purchased from PhoenixlabPH is 365 days from the date of purchase.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 365 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

  • conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us via our Facebook Page to determine the problem and the most appropriate solution for you.

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