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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://phoenixlab.ph (the “Site”).
Protecting your private information is our priority. This Statement of Privacy applies to https://phoenixlab.ph and governs data collection and usage. We have developed this policy in order for you to understand how we collect, use, communicate, and make use of personal information. The following outlines our privacy policy.
Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

INTRODUCTION

This Policy sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

1.    We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

2.    PhoenixlabPH undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

3.    The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.

COLLECTION OF YOUR PERSONAL INFORMATION

PhoenixlabPH may collect personally identifiable information when you purchase any product on https://phoenixlab.ph which might be subject to delivery to your designated address provided. We collect information such as your: Name, Address, E-mail Address, and Phone Number. https://phoenixlab.ph may also collect anonymous demographic information, which is not unique to you.PhoenixlabPH encourages you to review the privacy statements of websites you choose to link to from PhoenixlabPH so that you can understand how those websites collect, use, and share your information. We are not responsible for the privacy statements or other content on websites outside of the PhoenixlabPH website.

WHAT INFORMATION WE COLLECT AND WHY?

We may collect information about you directly from you, as well as automatically through your use of our Site or Services.

  •  Information We Collect Directly from You: Certain areas and features of our Site and Services require product purchase. For the purpose of the purchase, you will provide your name, email address, delivery address, payment details, and IP address. This information may include identifiable data based upon biometric information including age, gender, geolocation, clothes style and size, accessories, body type, and time.
  • Information We Collect Automatically: We may automatically collect the following information about your use of our Site via some software analytics including the length of time you visit our Site and your movement through our Site.
  • We may also collect the following information: device ID; location and language information.

WE DO NOT SELL, RENT OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.

PhoenixlabPH may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PhoenixlabPH, and they are required to maintain the confidentiality of your information.

PhoenixlabPH will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on PhoenixlabPH or the site; (b) protect and defend the rights or property of PhoenixlabPH; and, (c) act under exigent circumstances to protect the personal safety of users of PhoenixlabPH, or the public.

INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU

When you use PhoenixlabPH website, you agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

1.    verify your identity for security purposes

2.    sell products to you

3.    provide you with our services

4.    provide you with suggestions and advice on services and how to obtain the most from using our website.

PhoenixlabPH may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. PhoenixlabPH shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. PhoenixlabPH may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website.

You may withdraw your consent at any time by instructing us ([email protected]) However if you do so, you may not be able to use our website or our services further.

RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this privacy notice, PhoenixlabPH keeps your personal information only for as long as required by us:

1.    To provide you with the services you have requested;

2.    To comply with other laws, including for the period demanded by our tax authorities; 3.    To support a claim or defense in court.

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